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Data Deletion — Ezik

Last updated: 6 August 2026  ·  Contact: passerbyq8@gmail.com

Ezik has no accounts

The app has no sign-in and creates no account. There is no account here for you to delete.

Your child's profile and conversations are stored on the device only — not on our servers. So you can delete everything yourself, instantly, without asking us.

1 · Withdraw consent to share data with AI services

You can withdraw consent to share data with the AI services from inside the app:

Settings → Privacy and AI → “Withdraw consent and turn off the AI features”.

• Withdrawal stops future sending immediately: no question, image, file or voice recording is sent to Anthropic, ElevenLabs or Brave Search after it.
• It does not automatically retrieve what a provider already processed before the withdrawal, under that provider's policies.
• It does not delete conversations saved on your device — erasing those is yours to do, by the methods below.
• The app keeps working: the Mushaf, the adhkar, the knowledge treasures and the local features all remain available.

The consent details and its version number are in the privacy policy — section 4.

2 · Delete it yourself — in seconds

Fastest: open Parent settings inside the app (behind the PIN) and tap "Delete all data". Everything is wiped immediately.

Or:

• Uninstall the app — its data is removed with it.
• Or in the browser: Settings → Privacy → Site data → ezik.app → Delete.

This erases: name, birth year, gender · all conversations · the AI-consent decision and its version number · your answer on the entry screen · the position saved for the qibla and the prayer times, if you granted the location permission. Permanently. We keep no copy.

One thing does remain with us afterwards: the digest of the parental lock code. The code is judged on our server rather than in the browser, and we keep a salted digest of it tied to the device identifier. Clearing site data means this device can no longer reach it, but it does not erase it on our side — email us to have it removed (section 4).

You can also delete the parental lock code from inside the app itself: open the parents’ dashboard, tap "Delete the parental code", and enter that same code to confirm. It is erased on our side immediately. The code also expires on its own twelve months after it was set, and a new one is asked for.

3 · Reports

The largest thing we store is a report — and only if you tapped the Report button under a reply yourself. Everything else we keep is listed in full in section 6 of the privacy page: the digest of the parental code, the usage counters, and an operational record that expires within 48 hours.

To have a report deleted: email us with its approximate date and time. We will delete it within 30 days and confirm to you.

4 · Contact us

For any deletion request, access request, or question:

passerbyq8@gmail.com

We respond within 30 days.